• Processing and sending internal / external requests from the network and existing customers
• Price negotiations / price agreements with subcontractors / carriers
• Follow-up of the offers and the evaluation of the answers
• Documentation of the work (contact person / service provider / etc.)
• Acceptance of orders internally / externally from partners / agents / customers
• Checking the order documents and forwarding the information to the department (handover)
• Organization / Distribution of Market Rates / Updates / Customer Information to Sales / Ops
• First contact person for the concerns / questions / problems of existing customers
• Management of customer information of online shop
• Dispatching products
• Organizing an online community site of the label and updating infomation
• First contact of japanese clients and fans
• Doing a promotion of japan tour and label artists
• Solving customer complains on the phone
• Management of customer information and customer feedback on the computer
• Educating new employees
• Analyzing disappeared costomer's status from the computer database and contacting them by phone and mail
• Contacting goverment office to ask documents
Field Of StudyEnglish as a Second Language
Grade4.8
Dates attended or expected offered to help non–native speakers to communicate in English through the development of skills in listening and observing, speaking, reading, and writing
Degree NameBachelor of Laws (LL.B.)
Field Of Studyallgemeine Rechtsstudien (Bachelor)
Dates attended or expected graduation